Author Topic: Unable to launch program  (Read 1241 times)

SpaceFan

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Unable to launch program
« on: February 15, 2015, 08:25:00 AM »
Hi Development Team

I have downloaded Star Ruler 2, however, I am unable to launch the program. I have launched the following:

(1) Re-download the game / delete local data or delete folder manually around 10 times
(2) Attempt solutions which previously worked for Star Ruler 1 - seems to be not applicable

Data integrity is fine based on steam analysis. Could you please advice?

Thank you!

Thy Reaper

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Re: Unable to launch program
« Reply #1 on: February 15, 2015, 11:18:46 AM »
Please try launching the game from outside of Steam, as Steam prevents error messages from appearing.

It may also help if you provide your system information, available through Steam via Help->System Information. You can skip the installed programs section.

VegasTux

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Re: Unable to launch program
« Reply #2 on: May 27, 2015, 09:48:58 PM »
Same problem. Got it through steam and have played it 4 - 5 times with no (non-user) problems.

Error message Unable to start correctly (0xc000007b)

Processor Information:
    Vendor:  AuthenticAMD
    CPU Family:  0x10
    CPU Model:  0xa
    CPU Stepping:  0x0
    CPU Type:  0x0
    Speed:  3314 Mhz
    6 logical processors
    6 physical processors
    HyperThreading:  Unsupported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Unsupported
    SSE4a:  Supported
    SSE41:  Unsupported
    SSE42:  Unsupported
   
Network Information:
    Network Speed: 
   
Operating System Version:
    Windows 7 (64 bit)
    NTFS:  Supported
    Crypto Provider Codes:  Supported 311 0x0 0x0 0x0
   
Video Card:
    Driver:  AMD Radeon HD 6670

    DirectX Driver Name:  aticfx32.dll
    Driver Version:  14.501.1003.0
    DirectX Driver Version:  8.17.10.1333
    Driver Date: 20 Nov 2014
    OpenGL Version: 4.4
    Desktop Color Depth: 32 bits per pixel
    Monitor Refresh Rate: 60 Hz
    DirectX Card: AMD Radeon HD 6670
    VendorID:  0x1002
    DeviceID:  0x6758
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    No SLI or Crossfire Detected
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 1920 x 1080
    Primary Display Size: 26.65" x 15.00"  (30.55" diag)
                                            67.7cm x 38.1cm  (77.6cm diag)
    Primary Bus Type Not Detected
    Primary VRAM: -2048 MB
    Supported MSAA Modes:  2x 4x 8x
   
Sound card:
    Audio device: Speakers (Realtek High Definiti
   
Memory:
    RAM:  12287 Mb
   
Miscellaneous:
    UI Language:  English
    Microphone:  Not set
    Media Type:  DVD
    Total Hard Disk Space Available:  190641 Mb
    Largest Free Hard Disk Block:  35113 Mb
    OS Install Date: Dec 31 1969
    Game Controller: None detected
   
I've tried uninstalling and reinstalling and nothing has been changed on the system since it was working.

Thy Reaper

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Re: Unable to launch program
« Reply #3 on: May 27, 2015, 09:54:33 PM »
That error message means some dll is misconfigured. Perhaps a necessary dll is missing, or the wrong one is set to load in its place. Since Windows doesn't provide any useful information alongside that error, I can't be more specific. Installing the 2010 Visual Studio runtimes from Microsoft's site may resolve the issue.

VegasTux

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Re: Unable to launch program
« Reply #4 on: May 27, 2015, 10:01:43 PM »
God, I hate Windows. You have a Linux version don't you? I'll try that before dealing with M$.
Thanks.

stephan78

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Re: Unable to launch program
« Reply #5 on: May 29, 2015, 01:41:21 PM »
Same problem here. Tried all the classical steps and nothing (verifying cache, reinstalling, updating drivers and so...)

To be honest, I've got no time to spend trying to make the game run. Any fast/useful ideas?

Thanks

stephan78

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Re: Unable to launch program
« Reply #6 on: June 02, 2015, 04:39:59 PM »
So, no answer at all?

_deepfire

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Re: Unable to launch program
« Reply #7 on: June 17, 2015, 04:28:50 PM »
Unable to launch, same issue. Fresh install. OS is SteamOS. nVidia 780 GPU.

Thy Reaper

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Re: Unable to launch program
« Reply #8 on: June 17, 2015, 08:54:35 PM »
I believe the Steam OS issue is known, but I don't manage the Linux builds.